Monthly Archives: November 2013

Texting affords people the opportunity to be flakey

There’s a simple concept that sometimes I struggle with: do what you say you’re going to do, when you say you’re going to do it. Doing what you said you were going to do, when you said you would do it is the easiest way to earn trust. To help combat my inability to do this, I started writing everything down on a white pad.

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